My salesperson Jabin was the bomb. I have been trying to get a pre-owned Acura. I ended up leasing a new one. If you are looking for a honest salesmen call Jabin. Joel and Jerod were very nice to deal with also.
You guys know how stressful it is to look for that perfect car. You wanna make sure that everything is right before you make one of the biggest purchase in your life. After speaking with many dealerships and feeling defeated, we decided to drive a bit further to give Acura of Rochester a try. The reviews do not lie and we definitely walked out of there feeling happy. We worked with Tim, and he was very accommodating and honest. Lots of open communication. They do return your calls and emails 🙂
We have been customers of Acura for many years. The cars are great and the service is always excellent. Those are the top reasons we return. Our daughters both drive Acuras and I just leased the new 2019 RDX. It is beyond awesome! My salesman Greg is smart, very knowledgeable and helpful...a real asset to your dealership!
Took a little long for the oil change special and the car wash was not complete. Good people though!
The store manager put me in very good hands with Tim as my sales rep. He was polite, honest, funny, professional and patient. Actually, everyone was pretty great but Tim was the best. He missed his lunch to make sure I was completely satisfied. I was very comfortable and did not feel pressured. Would definitely recommend.
Fantastic experience. Jabin and Joel and Jerod were very professional and efficient. They found me a great MDX and made the process very pleasant.
Great dealer service for my 2019 RDX and excellent customer care from my sales rep. Acura on the other hand owes me Android Auto app-- still waiting.