Quick, efficient routine service. Results were fully explained and follow-up issues identified.
After a lifetime of buying "American" sedans, when it came time to lease a new car in 2019, it was harder to fine U.S. sedans, as so many have been dropped from the auto lines. So, I found myself looking elsewhere. After looking at a lot of cars, I went to Acura of Rochester (never even thinking of an Acura before that day) - and I was blwon away by the welcome, courtesy, facilities and products of this dealership and my salesman. I was able to acquire a new RLX in July, 2019. I did not have any reason to even ...
The only concern I had with the service department is in the past, premature and what I consider unnecessary repairs were recommended to my wife, earlier than the Acura factory recommendations. She always has me interact with the service team out of concern for this. Beyond that, a good service department
Great job, no issues. Not only am I very satisfied with the quality and performance of the RDX , the same goes for Acura of Rochester Service Dept. The service was completed in a timely manner and the cost was less than I expected. I highly recommend Acura of Rochester
LOVE my new RDX!!
From the very first contact with Acura of Rochester, we felt respected and cared for which continued throughout the entire process. The communication was excellent. Everyone was helpful and went above and beyond! Great experience!
I felt that everyone at Acura really cared about me and this big purchase. Everyone was kind, helpful and excellent with communication.
My RDX was fixed up with a new heat shield and oil change. Service people were great ---friendly efficient knowledgable and stayed the proper distance apart!! My car now sounds good--no vibrations--and drives smoothly!!!