This is my first time to have my Acura service done in Garber Acura in Rochester, N.Y., and my service advisor Gary Tuper has the best working attitude I have ever experienced with, keep me updated in no time, and have positive energy toward customer. And also the service department manager Mark to take quick action about the issue on my Acura. This service department is full of good deeds, and you won't regret to come.Today, I am still amazed by the high standard of service the Acura of Rochester provided. Thanks this service team for their understanding and willing to spend their time to solve customer problem that Acura headquarter should have done for customer.
This is my third purchase through Acura of Rochester and all three experiences have been accommodating and a pleasure dealing with the dealership and sales person. I live over an hour from the dealership and continue to patronize this particular dealership due to the professionalism that I have received from each and every sales person. They each in their own way have made my experience with their dealership memorable and pleasant. Most recently I leased a 2018 MDX from Mr. Paul Liebert who made the purchase easy, fast, efficient and pleasurable. Mr. Liebert was very accommodating. I know I will be back in the future for another Acura.
Really enjoyed working with Paul as he was patient and thoughtful throughout the process; no pressure approach with great communication made for a pleasant experience.
Great service, kind people, amazing cars, and help you and your family be happy of the decision and have everything explained and were very clear with us and made sure we knew what we and what they were doing. I definitely recommend this Dealership to anyone looking for a new or used car. Thank you Acura. I don't regret any of my decisions and I love my car. Thank you
Our sales person Jabin was knowledgeable, patient and kind. He was willing to take the time to ensure that all questions were answered and if he was unsure of an answer he would immediately find the answer. This was definitely an enjoyable car buying experience!
Great dealership everyone is very friendly and we never feel pressured in making a purchase. We love our Acura MDX it’s our second one and plan on being back to Garber when our daughter is ready to buy her first car next year.
They are very friendly