Acura service department has new employees that are professional, courteous and polite. I recently took my Acura in prior to lease end and received great service. Thank you.
Acura of Rochester solved a complex intermittent problem on the first try. They kept me well posted and provided a loaner on short notice. They were courteous and efficient. The service department and the body shop coordinated well. The body work was flawless. The cost to me was spot-on their initial estimate. To sum up, they did everything they said they’d do, they did it masterfully, and they shared information in an intelligent flow. I am one hundred percent satisfied and recommend them without qualification.
Thorough service professionals. Taking the time to check the car over. Oil change can be reasonably quick.
Extremely friendly service, very accommodating and honest.
excellent lease experience with Rick Gross and Acura of rochester
Jeremy, was an absolute pleasure to work with. His knowledge of the RDX was tremendous. We normally buy Lexus, but his enthusiasm and energy are unmatched by any salesperson we have ever dealt with. I can't believe I'm saying this, but we actually had fun buying a car from Jeremy Ingrassio.
The dealership was able to provide a fair quote to me before coming in to see the vehicles. Once there, we were treated with respect and no pressure. Once we found the vehicle we liked the conversation to make the sale was pleasant and all we dealt with during the visit were courteous and thoroughly explained all the features of our new vehicle.