Very professional and efficient.
My wife purchased a car today from Tim Wilt and the Acura of Rochester team. The customer service was simply outstanding from start to finish. Their honest/forthright manner was greatly appreciated and the entire experience was enjoyable. Tim Wilt was an excellent sales professional and we appreciated all of his work/ support and that of the entire team. I highly recommend Tim Wilt and the Acura of Rochester team.
Friendly, knowledgeable service people who completed the work in the time promised, and provided a loaner car.
I purchased my RDX 5 months ago and I had a great experience with Jeremy from the second I walked in to do a test drive. He went above and beyond to get me what I wanted and he continues to do so today. Everyone I met during the process were very professional and friendly. I have visited the maintenance department twice and both times they were very accommodating and had a loaner car ready and waiting.
I purchased a CPO Acura RDX from this dealership just before Christmas and I absolute love this vehicle..Jeremy Ingrassio was my salesman and he made the whole experience easy and fun! He let me drive 4 different RDX's to get a feel for it...no time constraints or pressure at all! Jerod Ingrassio handled all the financing and took the time to explain everything in detail, and gave me the best rate for my loan..I can't thank you two enough! Jeremy has touched base with me a few times to make sure I'm happy and to answer any questions I may have about my new ride...Jeremy, you're the best, thanks again!
I was able to choose between 2 different models in objective way. I was allowed to weigh pros and cons of both MDX and RDX for me and my future retiring soon and moving to southern climate. I was offered a blend of a lease and purchase for total of 6 years which is terrific when I will be moving to southern climate and no longer putting heavy miles on a great vehicle. I chose the RDX and am very happy with it so far.
Garber Acura and Jeremy were awesome to work with. Love my RDX and they made the experience great.
Great experience with Maryam